Office Policy


 

Office Hours: Monday –Thursday, 8:00 a.m. – 5:00 p.m. Friday 8:00 a.m. – 12:00 p.m.

Contact/Insurance information: Patients are responsible to contact our office and provide us with any change in contact information. This includes name, address, phone number, and email address.

Social Security Numbers: Unless paying in full at time of service, Williamson Gynecology requires patient social security numbers. We also obtain drivers license of the patient at the initial visit.

Appointments: Office visits are by appointment only. We will make a courtesy phone call reminder two days prior to the scheduled appointment. We ask that you give 24 hours notice if you need to reschedule your appointment. We are able to accommodate same-day appointments for those with an immediate medical need.

  • A patient who misses, cancels or reschedules within 24 hours of her scheduled appointment will be considered a “no-show”.
  • The “no-show” fee is $35.00 for an office visit and $50.00 for ultrasounds/office procedures. If a patient misses an ultrasound and office visit appointment, the total fee is $85.00. This fee is due upon cancellation.

Telephone: During office hours the staff of Williamson Gynecology attempts to answer each call. We are closed from 12:00 -1:00 pm for lunch. If you are calling during this time please leave a message. To reach the provider after hours, follow the prompts on the phone message for Dr. Cile Williamson to be paged. Calls will be returned in real time. This is intended to assist those with urgent medical questions and/or needs. Please be advised this is not intended for routine needs or prescription refills that can be handled during normal business hours. 

Prescription refills: Contact your pharmacy for all prescription refills. The pharmacy will contact our office with the request. Requests will be handled within 24-48 hours.

Annual wellness visit: Wellness visits and problem visits on the same date of service will be combined and billed accordingly.

Test results: Williamson Gynecology will notify patients with test results unless otherwise specified. If you have not heard back from us within the time frames noted, please contact our office for your results.

Pap smear – 3 weeks Ultrasounds – 2 weeks Biopsy and Blood testing – 2 weeks Mammogram – 2 weeks

Self-pay: You will be required to pay in full at completion of your visit.

Financial/Insurance: Williamson Gynecology participates with most major insurance carriers. We will file your insurance as a courtesy. It is your responsibility as the insured to determine if we are a network provider with your plan and how your benefits apply. If you do not have an authorization from your insurance company or Williamson Gynecology does not participate with your insurance company, you will be responsible for the charges in full, and agree to pay, in full, any copays, deductibles, or co-insurance amounts that your insurance company determines to be your responsibility, including what results from your failure to obtain the necessary referrals and/or authorizations from your primary care doctor or referral provider.

Williamson Gynecology will verify insurance eligibility, but this does not ensure payment for services provided. Williamson Gynecology is committed to providing the best treatment possible for our patients and we charge what is reasonable and customary for our area. All outstanding balances, co-payment, deductible and coinsurance amounts are due prior to services being provided and you will be billed after your visit for any additional amounts that your insurance carrier determines to be your responsibility.

Non-covered services are due in full at the time of your appointment unless you have a written payment plan in place. It is our preference to place your credit card on file for payment of any balances due after insurance.

Language Services: We offer language services through www.telelanguage.com.  

Featured Services

Location
WILLIAMSON GYNECOLOGY
3 Regional Circle, Suite B
Pinehurst, NC 28374
Phone: 910-208-6075
Fax: 910-215-0113
Office Hours

Get in touch

910-208-6075